top of page

Privacy Policy

Monument Home Group
Effective date: January 14, 2026

​

Monument Home Group (“Monument,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and forms, how we use it, and the choices you may have.

Our website is hosted and supported by Wix, and Wix (and service providers we use) may process certain data to operate the site, forms, and related features.

1) Information we collect

A. Information you provide to us

When you fill out a form, request a consultation, or contact us, you may provide:

  • Name, email address, phone number

  • City/address (if you include it)

  • Project details (rooms, timeline, preferences, budget range if provided)

  • Photos or documents you upload (e.g., inspiration images, space photos, plans)

  • Any notes you include in a message field

B. Information collected automatically

When you use our website, we (and our website platform) may automatically collect:

  • Device and browser information

  • Approximate location (city/state level)

  • IP address

  • Pages viewed and actions taken on the site

  • Dates/times of visits
    This data helps operate the site and understand how visitors use it.

C. Cookies and similar technologies

We (and our website platform) may use cookies and similar technologies to:

  • Keep the site working properly

  • Remember preferences

  • Measure site performance and visitor interactions (depending on features enabled)

2) How we use your information

We use information we collect to:

  • Respond to inquiries and schedule consultations

  • Provide estimates, recommendations, and project planning

  • Communicate with you by phone, text, or email (based on your request)

  • Improve our website, services, and client experience

  • Protect our business, prevent fraud, and maintain site security

3) How we share your information

We do not sell your personal information for money.

We may share information in these limited situations:

  • Service providers: We may share information with vendors that help us run our website, forms, email, communication, and analytics (for example, our website platform and related tools).

  • Flooring supply/fulfillment partner: If you request flooring pricing, ordering, or coordination, we may share the minimum necessary details (such as contact information, measurements, selections, and job details) with a supplier partner involved in quoting, ordering, invoicing, warranties, and/or fulfillment.

  • Legal/safety: We may disclose information if required by law or to protect rights, safety, and security.

Payment note: If materials are invoiced by a supplier partner, payment details are collected and processed by that partner (not stored by Monument), except to the extent needed for basic project coordination.

4) Your choices

  • Communications: You can request we contact you by a preferred method (call/text/email). You can also ask us to stop contacting you at any time.

  • Cookies: Depending on your location and the settings enabled on our site, you may see cookie consent options (e.g., accepting or declining non-essential cookies).

  • Access/requests: Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information we hold. You can contact us using the information below.

5) Data retention

We keep personal information only as long as reasonably necessary for:

  • Scheduling and managing consultations/projects

  • Business records and legitimate operational purposes

  • Legal, accounting, or dispute-resolution needs

6) Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no website or transmission is 100% secure, and we cannot guarantee absolute security.

7) External links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those third parties.

8) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last revised.

10) Contact us

Monument Home Group
Pleasant Hill, IA
Email: Sales@monumenthomegrp.com
Phone/Text: 515-218-2434

bottom of page